Welcome to the latest edition of Human-Centered Change & Innovation Weekly and to the Year of the Snake. May lots of new knowledge fill this year with possibility!
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Guest Post from Art Inteligencia |
For decades, industrial automation has been defined by isolation. Traditional robots were caged behind steel barriers, massive, fast, and inherently dangerous to humans. They operated on the principle of replacement, seeking to swap out human labor entirely for ...
» Read the article |
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Guest Post from Mike Shipulski
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It’s a challenge to prioritize and choose innovation projects. There are open questions on the technology, the product/service, the customer, the price and sales volume. Other than that, things are pretty well defined.
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Guest Post from Robert B Tucker |
If it feels to you like the world has shifted into overdrive of late, you’re not alone. As a futurist, I observe that we’ve crossed over from the familiar Information Age and have entered the Age of Acceleration. Since COVID, the pace of change has become exponential, rather than linear, increasing ...
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Guest Post from Art Inteligencia |
On his way out of town to Nashville for Customer Contact Week (CCW) I managed to catch the ear of Braden Kelley (follow him on LinkedIn) to discuss the news that OpenAI is launching its own “agentic” web browser, something that neither of us saw coming given their multi-billion dollar partnership with Microsoft on Copilot. He had some interesting perspectives to share that prompted me to explore the future of ...
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Guest Post from Douglas Ferguson |
Innovation isn’t just about generating ideas — it’s about testing assumptions before they quietly derail your progress. The faster a team can get something tangible in front of real eyes and minds, the faster they can learn what works, what doesn’t, and why.
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Guest Post from Robyn Bolton |
For decades, we’ve faithfully followed innovation’s best practices. The brainstorming workshops, the customer interviews, and the validated frameworks that make innovation feel systematic and professional. Design thinking sessions, check. Lean startup methodology, check. It’s deeply satisfying, like solving a puzzle where all the pieces fit perfectly. Problem is, we’re solving the wrong puzzle.
» Read the article |
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Guest Post from Art Inteligencia |
The operating system of modern agriculture is failing. We’ve optimized for yield at the cost of health - human health, soil health, and planetary health. The relentless pursuit of chemical solutions has led to an inevitable biological counter-strike: herbicide-resistant superweeds and a spiraling ...
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Guest Post from Shep Hyken |
According to Qualtrics, there is an estimated $860 billion worth of revenue and cost savings available for companies that figure out how to create an improved Customer Experience (CX) using AI to better understand and serve their customers. (That includes $420 billion for B2B and $440 billion for B2C.) Qualtrics recently released these figures in a report/eBook titled 'Unlock the Potential through AI-Enabled CX'.
» Read the article |
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Guest Post from Greg Satell |
In the 1990s, a newly minted professor at Harvard Business School named Clayton Christensen began studying why good companies fail. What he found was surprising. They weren’t failing because they lost their way, but rather because they were following time-honored principles, such as listening to their customers, investing in R&D and improving their products.
» Read the article |
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As 2025 continues, we hope your year is excellent so far. Please be sure and follow me on LinkedIn!
I hope you enjoyed this week's contributions from our guest authors. Future editions will arrive each Tuesday.
Please direct all speaking and workshop requests, commissioned writing inquiries, and podcast appearance queries to info@bradenkelley.com.
And, reply to this email if you would like to contribute articles to this newsletter.
Sincerely,
Your Host - Braden Kelley
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| Human-Centered Change & Innovation Weekly hosted by Braden Kelley, Seattle, WA, USA |
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