Welcome to the latest edition of Human-Centered Change & Innovation Weekly and to the Year of the Snake. May lots of new knowledge fill this year with possibility!
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Guest Post from David Burkus |
It may seem like leaders need to have all the answers. Presumably, they became leaders by being smart, hardworking individual contributors who had the answers most of the time. But while knowing what to do is important, great leaders ...
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Guest Post from Mike Shipulski
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If it’s not different, it can’t be innovation. With innovation, ideas are the easy part. The hard part is creating the engine that delivers novel value to customers. The first goal of an innovation project is to earn the right to do the second hardest thing. Do the hardest thing first.
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Guest Post from Geoffrey Moore |
The fastest human-created spacecraft goes 165,000 mph. Pretty amazing. But for it to travel one light year would take roughly 3000 years—basically, the length of recorded human history. The closest star system that hosts an earth-like planet (Alpha Centauri) is 4.4 light years away.
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Guest Post from Robyn Bolton
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It’s easy to get complacent about your strategy skills. After all, our yearly “strategic planning” processes result in quarterly “strategic priorities” that require daily “strategic decisions.” So, it’s reasonable to assume that we know what we’re doing when it comes to strategy development.
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Guest Post from Shep Hyken |
Artificial Intelligence (AI) is reshaping customer service and customer experience faster than we could ever imagine. But some are getting it wrong. While everyone’s racing to implement AI, many are missing the most important part – keeping the human element alive.
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Guest Post from Greg Satell |
One of the most annoying things I hear from leaders is that “we had a great strategy, but just couldn’t execute it.” That’s simply not possible. If you can’t execute it, it’s not a great strategy. Most likely, it was a fantasy cooked up by some combination of consultants and investment bankers which was ...
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As 2025 begins, we hope your year will be most excellent. Please be sure and follow me on LinkedIn!
I hope you enjoyed this week's contributions from our guest authors. Future editions will arrive each Tuesday.
Please direct all speaking and workshop requests, commissioned writing inquiries, and podcast appearance queries to info@bradenkelley.com.
And, reply to this email if you would like to contribute articles to this newsletter.
Sincerely,
Your Host - Braden Kelley
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| Human-Centered Change & Innovation Weekly hosted by Braden Kelley, Seattle, WA, USA |
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