Ask any leadership team to name a trend shaping their industry, and you’ll get an answer within seconds. Ask them to explain why they believe it’s real, as opposed to something that just happened to come up in three meetings this month, and the room usually goes quiet. Most organizations aren’t short on trends. They’re short on ... » Read the article |
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Guest Post from David Burkus |
Most leaders know teamwork matters. But few take the time to study what actually makes teams work. We rely on instinct, gut feel, or experience from past teams—good or bad—and assume it’ll all work out. But in today’s complex, collaborative, cross-functional world, those assumptions often lead us astray. » Read the article |
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Market expansion plans get validated within an inch of their life on almost everything except the one thing that determines whether customers actually stay once they arrive: whether the experience you’re bringing with you was ever built for the people you’re about to bring it to. Product-market fit gets ... » Read the article |
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Guest Post from Geoffrey Moore |
Where do thoughts come from? Is there any structure to them before they manifest themselves in language? Is there a universal grammar that underlies every actual grammar? These questions have been asked many times before. My answers are as follows: » Read the article |
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Guest Post from Mike Shipulski
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If the work doesn’t stretch you, choose new work. Don’t go overboard and make all your work stretch you and don’t choose work that will break you. There’s a balance point somewhere between 0% and 100% stretch and that balance point is different for everyone and it changes over time. Point is, seek your ... » Read the article |
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Guest Post from Shep Hyken |
In January many people (and companies) take time to reset and prepare to kick off the new year. Many even make a plan. How well have you done to achieve these twelve New Year’s resolutions in the form of what you should STOP doing! (By the way, earlier in the year I wrote a similar article featuring five of these for Forbes. Read the article here.) » Read the article |
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Guest Post from Greg Satell |
When people like to tell stories of historic corporate missteps, the story of Xerox and the Macintosh is near the top of the list. As the tale goes, the corporate giant spent a fortune to create all the technology that the famous computer was based on, but failed to market it and let Steve Jobs steal it out from under them. » Read the article |
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Ready to take the next step?
Book a keynote speech or CX audit, commission a webinar or white paper, or setup a podcast appearance at info@bradenkelley.com.
And, reply to this email if you would like to contribute articles to this newsletter and follow me on LinkedIn! Sincerely, Your Host - Braden Kelley
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| Human-Centered Change & Innovation Weekly hosted by Braden Kelley, Seattle, WA, USA |
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