Welcome to the latest edition of Human-Centered Change & Innovation Weekly. Have you checked out the Top 40 Innovation Authors of 2025 list yet?
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The conversation around the transition to an AI-driven economy often treats Universal Basic Income as an inevitability — a safety net that will naturally catch those displaced by the silicon wave. However, this assumes a level of fiscal elasticity that no longer exists. We are entering The Great American Contraction, a period where the traditional levers ...
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Guest Post from Geoffrey Moore |
'The Infinite Staircase' offers readers a metaphysics and an ethics shaped by the 21st century’s understanding of how the world came to be. It has little to say, however about esthetics, and that is too large a part of human experience to neglect. With that in mind, I am going to address the topic in two short essays.
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Guest Post from Kellee M. Franklin, PhD. |
Heapy has long been a quiet force in the evolution of healthcare design – not with grand pronouncements, but with deep, thoughtful work that reshapes how we experience care. For decades, they have approached hospitals and clinics not as static buildings, but as living ecosystems – places where ...
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The Nine Innovation Roles as a concept were introduced in my bestselling book 'Stoking Your Innovation Bonfire' and people have always asked me if I had a quiz people could take to see what their primary and secondary roles are and my answer has always been NO, until now, when thanks to Claude I’ve been able to create one for the world to enjoy. I think it turned out pretty well and I’ve embedded it here in this article and also create a Nine Innovation Roles Quiz sub-page for it live on in perpetuity.
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Guest Post from Art Inteligencia |
As we navigate the complexities of 2026, we have moved past the novelty of generative AI and straight into a crisis of Experience Integrity. In an era where agentic AI can simulate human empathy and synthetic media can fabricate history in real-time, the landscape of leadership has fundamentally shifted. We are no longer just managing information flows; we are the primary stewards of reality for our customers and employees.
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Guest Post from Mike Shipulski
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The toughest part of all things is the people part. Hold on to being right and all you’ll be is right. Transcend rightness and get ready for greatness. Embrace hubris and there’s no room for truth. Embrace humbleness and everyone can get real. Judge yourself and others will pile on. Praise others and they will ...
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Guest Post from Shep Hyken |
We live in a world where 76% of customers say they will switch to a competitor if they know they will receive a better customer experience. Understanding which brands consistently win their customers’ hearts and wallets and why isn’t just interesting—it’s essential knowledge that will help you stay competitive.
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Guest Post from Greg Satell |
In 2007, our media company in Ukraine completed its IPO and would soon be valued at $100 million. For a rough and tumble organization that, just a few years before, was a relatively small business, it was exhilarating. We had big plans and were ...
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As 2026 continues, we hope your year is excellent so far. Please be sure and follow me on LinkedIn!
I hope you enjoyed this week's contributions from our guest authors. Future editions will arrive each Tuesday.
Please direct all speaking and workshop requests, commissioned writing inquiries, and podcast appearance queries to info@bradenkelley.com.
And, reply to this email if you would like to contribute articles to this newsletter.
Sincerely,
Your Host - Braden Kelley
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| Human-Centered Change & Innovation Weekly hosted by Braden Kelley, Seattle, WA, USA |
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