Welcome to the latest edition of Human-Centered Change & Innovation Weekly. Have you checked out the Top 40 Innovation Authors of 2025 list yet?
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In the world of innovation, we often talk about the “fire” of creativity — the energy that drives us to build the next great breakthrough. But in the current industrial landscape, we must ask ourselves: are we stoking a sustainable Innovation Bonfire, or are we simply burning the furniture to keep the room ...
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Guest Post from Geoffrey Moore |
For some time now I have been making the case that investment decisions, be they made by customers engaging with a new product and vendor or private equity firms backing a new technology and entrepreneur, should begin with finding the intersection between the innovation at hand and a pool of trapped value it can release, thereby creating the ...
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Guest Post from Douglas Ferguson |
After a long winter, spring has finally sprung! For leaders in our fields, it’s an opportunity to implement some springtime strategies that cultivate and nurture company culture. But healthy cultures don’t grow overnight. Just as a garden is a multi-faceted ...
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Guest Post from Art Inteligencia |
For decades, we have treated our digital devices as external filing cabinets — places where we “put” information to be retrieved later. However, as the volume of data we consume shifts from a manageable stream to an overwhelming deluge, the traditional boundaries of the human mind are being ...
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Drum roll please… At the beginning of each month, we will profile the ten articles from the previous month that generated the most traffic to Human-Centered Change & Innovation. Did your favorite make the cut?
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Guest Post from Mike Shipulski
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One of the best ways to learn is to make a prototype. Prototypes come in many shapes and sizes, but their defining element is the learning objective behind them. When you start with what you want to learn, the prototype is sure to satisfy the learning objective. But start with the prototype, and no one is ...
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Guest Post from Shep Hyken |
If your customers reach out to you for customer support or for problems to be resolved, this is must-have information. In my annual customer experience research, we asked more than 1,000 U.S. consumers if they had ever stopped doing business with a company or brand because self-service options were not provided. Thirty-four percent said yes, which means:
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Guest Post from Greg Satell |
In 1989, just before the fall of the Berlin Wall, Francis Fukuyama published an essay in the journal The National Interest titled The End of History, which led to a bestselling book. Many took his argument to mean that, with the defeat of communism, US-style liberal democracy had emerged as the only viable way of ...
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As 2026 continues, we hope your year is excellent so far. Please be sure and follow me on LinkedIn!
I hope you enjoyed this week's contributions from our guest authors. Future editions will arrive each Tuesday.
Please direct all speaking and workshop requests, commissioned writing inquiries, and podcast appearance queries to info@bradenkelley.com.
And, reply to this email if you would like to contribute articles to this newsletter.
Sincerely,
Your Host - Braden Kelley
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| Human-Centered Change & Innovation Weekly hosted by Braden Kelley, Seattle, WA, USA |
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