As we navigate the profound shifts brought about by generative and agentic AI, the question is no longer if the world will change, but how we will land. This article is the sixth installment in our AI Soft Landing series — a collection of hypotheses exploring how humanity and industry might transition into an AI-augmented future without systemic collapse.To understand the full context ...
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Guest Post from Kellee M. Franklin, PhD. |
In the workplace, leaders must do the same: embrace vulnerability, normalize growth, and make it safe to fail forward. When AI is introduced, curiosity should be rewarded, not punished. Questions like “How does this work?” or “What if it’s wrong?” are not resistance — they are ...
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Revenue leakage is one of the most widely discussed topics in finance and operations — and one of the most narrowly defined. Ask most CFOs what revenue leakage means and they will describe billing errors, missed invoices, and contract compliance gaps. These are real problems worth solving. But ...
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Guest Post from Geoffrey Moore |
Polarization has been with us throughout recorded history. What is bringing it to crisis proportions in our era is a digitally connected world population being fed a stream of narratives that are constructed specifically and intentionally to exacerbate the problem. If we are going to navigate our way through ...
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Customer loyalty is the most misunderstood concept in business. Organizations spend billions annually on loyalty programs — points, rewards, tiers, and perks — while the research consistently shows that programs are not what makes customers loyal. Customers are loyal because ...
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Guest Post from Mike Shipulski
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When something doesn’t feel right, respect your intuition. Even when you don’t know why it doesn’t feel right, respect your gut. When something doesn’t make sense, don’t judge yourself negatively. Rather, make the commitment to dig deeply until you hit the fundamentals. When a proposed approach violates ...
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The entrepreneurial mindset is one of the most talked-about concepts in business — and one of the most misunderstood. Most definitions focus on founders, startups, and risk-taking. But the entrepreneurial mindset is not just for people who start companies. It is the single most important ...
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Guest Post from Shep Hyken |
“People don’t leave jobs. They leave bad bosses.” There is truth to this unattributable quote. (I searched Google and ChatGPT, and neither could give me the definitive origin of this quote.) Validation comes from numerous articles and studies that claim a large percentage of employees quit their jobs because ...
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Change management models exist because organizational change fails far more often than it succeeds. Research consistently puts the failure rate of major change initiatives at 60–70% — not because leaders lack intelligence or commitment, but because most organizations attempt ...
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Guest Post from Art Inteligencia |
For decades, innovators and experience designers have been trapped in two dimensions (screens) or limited by static three dimensions (3D printing). What happens when matter itself becomes dynamic?
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Every organization wants to innovate. Few do it consistently. The difference is almost never creativity — most organizations have more ideas than they can act on. The difference is structure: a repeatable way of thinking about innovation that aligns ...
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Guest Post from Greg Satell |
Pundits tell us that the world is increasingly volatile, uncertain, complex and ambiguous. It’s the VUCA gospel. Under the banner of “innovate or die,” massive transformation projects are being kicked off constantly. Executives around the world scramble to reorganize and reinvent their organizations, only to ...
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As 2026 continues, we hope your year is excellent so far. Please be sure and follow me on LinkedIn!
I hope you enjoyed this week's contributions from our guest authors. Future editions will arrive each Tuesday.
Please direct all speaking and workshop requests, commissioned writing inquiries, and podcast appearance queries to info@bradenkelley.com.
And, reply to this email if you would like to contribute articles to this newsletter.
Sincerely,
Your Host - Braden Kelley
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| Human-Centered Change & Innovation Weekly hosted by Braden Kelley, Seattle, WA, USA |
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