Welcome to the latest edition of Human-Centered Change & Innovation Weekly. It's time to announce the Top 40 Innovation Authors of 2025!
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In the current business landscape, the traditional boundaries of competition have dissolved. Pricing is transparent, product features are rapidly emulated, and global logistics have leveled the playing field for distribution. What remains as the final, most defensible frontier is Customer Experience (CX). However, many organizations operate on assumptions rather than ...
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Exclusive Interview with Mark C. Winters |
Visionaries are often celebrated for their ideas, their intensity, and their ability to see what others can’t. But what’s far less understood — and far more consequential — is how Visionaries actually win over time. Not just by dreaming bigger futures, but by building the clarity, structure, and self-awareness required to make those futures real without burning themselves or ...
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Guest Post from Art Inteligencia |
We live in an age where time feels like a relentless tyrant. Deadlines loom, inboxes overflow, and the constant hum of connectivity creates an illusion of urgency that often masks a deeper problem: our lack of agency over our most precious resource. We’ve been conditioned to ...
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Guest Post from David Burkus |
Most new leaders know they need to build trust with their team. But here’s where it gets tricky: what if it’s not your team — at least, not yet? Imagine stepping into a leadership role where you didn’t get to pick the team. Maybe you were hired from outside the organization. Maybe you were promoted from another department. Either way, you’re the new ...
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Guest Post from Art Inteligencia |
Innovation is not a lightning strike; it is a discipline. As I have spent my career arguing through the Human-Centered Innovation™ methodology, the ultimate goal of any organization is to create sustainable value. But the path to value is often blocked by what I call corporate antibodies — the internal resistance, the outdated processes, and the echo chambers that prevent ...
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Guest Post from John Bessant |
There’s a famous test, originally developed by psychologist J.P. Guilford, to give an idea of how ‘creative’ a person is. Ask them to think of as many uses as possible for an everyday object – a brick, a glass, a shoe, etc. The idea is that the more ideas you come up with (fluency) plus the number of ...
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Guest Post from Mike Shipulski
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Every day starts and ends in the present. Sure, you can put yourself in the future and image what it could be or put yourself in the past and remember what was. But, neither domain is actionable. You can’t change the past, nor can you control the future. The only thing that’s actionable is the present.
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Guest Post from Shep Hyken |
Jeff Bezos, the former CEO of Amazon, shared a fascinating leadership story on the Lex Fridman Podcast about how he wanted to ensure his customers received the best customer experience (CX). In Amazon’s early days, Bezos noticed a discrepancy between the “wait times” the customer support department was reporting and ...
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Guest Post from Greg Satell |
In 1975, more than 80% of US corporate assets were tangible assets, things like factories, equipment and real estate. When leaders in an organization made decisions about change, they tended to involve tangible, strategic assets, such as building a new factory, entering a new market or launching a new ...
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As 2026 continues, we hope your year is excellent so far. Please be sure and follow me on LinkedIn!
I hope you enjoyed this week's contributions from our guest authors. Future editions will arrive each Tuesday.
Please direct all speaking and workshop requests, commissioned writing inquiries, and podcast appearance queries to info@bradenkelley.com.
And, reply to this email if you would like to contribute articles to this newsletter.
Sincerely,
Your Host - Braden Kelley
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| Human-Centered Change & Innovation Weekly hosted by Braden Kelley, Seattle, WA, USA |
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