The prevailing narrative surrounding embodied AI and robotics is often one of inevitable displacement. As automation reaches a scale where it can replicate human labor at a fraction of the cost, the fear of an “empty desk” economy—one where human participation is optional—has become a central anxiety of ...
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Guest Post from Geoffrey Moore |
Most ROI comes from productivity improvements, and most productivity improvements come from releasing trapped value. The reason is simple. All systems trap value all the time, the only question is, where is it getting trapped today? That is, systems are implemented to help make people more ...
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Watching the evolution of AI over the past eighty years (83 actually) has been fascinating to watch (admittedly, I haven’t been alive long enough to watch all of it), but the evolution over the past 3 1/2 years following an extended AI winter has been nothing short of amazing. To anchor us and set context for what’s next ...
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Guest Post from John Bessant |
From pioneering efforts like John Patterson’s attempt to harness what he called ‘the hundred headed brain’ in the National Cash Register company in 1892 (eagerly imitated by the Eastman Kodak company in 1896) through to Toyota’s famous Kaizen commitment in the 1970s which mobilized over 50 million suggestions and helped put them at the forefront of ...
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In our current landscape of rapid digital transformation, we have achieved unprecedented levels of speed and automation. Organizations have mastered the “how” of delivery, yet many find themselves facing a growing paradox: processes are becoming more efficient while human satisfaction is simultaneously declining. We are successfully building faster systems that ...
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Guest Post from Art Inteligencia |
For over a decade, we have been captivated by the metaphor of the “Cloud” — a term that suggests something ethereal, weightless, and omnipresent. But as we navigate the complexities of 2026, the veneer is stripping away. We are realizing that the intelligence driving our civilization is not floating in the sky; it is anchored in massive, high-heat industrial complexes that ...
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A common misconception in business is that innovation fails simply because of a shortage of good ideas. In reality, the “fire” is more often extinguished by the structural context in which those ideas are born.
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Guest Post from Mike Shipulski
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If your day doesn’t start with a list of things you want to get done, there’s little chance you’ll get them done. What if you spent thirty minutes to define what you want to get done and then spent an hour getting them done? In ninety minutes you’ll have made a significant dent in the most important work. It doesn’t ...
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We are not struggling to build artificial intelligence. We are struggling to design work for it. Across industries, organizations are layering AI onto workflows that were never meant for collaboration. The result is predictable: inefficiency, mistrust, and unrealized value. The real divide is not human versus AI. It is ...
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Guest Post from Shep Hyken |
Recently, I wrote about a customer trust survey. The feedback was amazing, which compelled me to take this a step further. After more writing and additional research, I recognized the need for more attention to a metric that measures a customer’s trust, which will directly correlate with customer satisfaction levels, loyalty, and any metric that measures what keeps customers ...
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Guest Post from Art Inteligencia |
This is not the absence of an interface, but the disappearance of the user interface as we know it. It represents a move away from rigid, button-heavy menus toward more organic inputs like voice, haptics, computer vision, and ambient intelligence.
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Guest Post from Greg Satell |
Business leaders have long been fascinated by the military. When Alfred Sloan created the modern corporation at General Motors, he based it on the army. In Wall Street, the antihero Gordon Gecko habitually quoted Sun Tzu. Retired generals like Stanley McChrystal earn huge fees advising CEOs and ...
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As 2026 continues, we hope your year is excellent so far. Please be sure and follow me on LinkedIn!
I hope you enjoyed this week's contributions from our guest authors. Future editions will arrive each Tuesday.
Please direct all speaking and workshop requests, commissioned writing inquiries, and podcast appearance queries to info@bradenkelley.com.
And, reply to this email if you would like to contribute articles to this newsletter.
Sincerely,
Your Host - Braden Kelley
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| Human-Centered Change & Innovation Weekly hosted by Braden Kelley, Seattle, WA, USA |
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