Welcome to the latest edition of Human-Centered Change & Innovation Weekly and to the Year of the Snake. May lots of new knowledge fill this year with possibility!
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One treat at Customer Contact Week (CCW) in Nashville recently was having the opportunity to see and hear basketball legend Dick Vitale. I can’t all share all of the stories here, but one thing that stuck with me from his musings were that the keys to a successful life are passion, preparation and perseverance.
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Guest Post from Art Inteligencia |
For years, quantum computing has occupied the realm of scientific curiosity and theoretical promise. The captivating vision of a single, powerful quantum machine capable of solving problems intractable for even the most potent classical supercomputers has long driven research. However, ...
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Guest Post from Mike Shipulski
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If you’re trying to innovate within a successful company, I have one word for you: Don’t. You can’t compete with the successful business teams that pay the bills because paying the bills is too important. No one in their right mind should get in the way of paying them. And if you do put yourself in the way of the freight train that pays the bills you’ll get run over.
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As a Human-Centered Change and Innovation professional, I’ve seen firsthand how often brilliant initiatives falter because they neglect the most critical element: the people. That’s why I created the Human-Centered Change methodology and the Change Planning Canvas™ — a collaborative, visual approach to making change stick.
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Guest Post from John Bessant |
‘To be or not to be…. ?’ Sooner or later an actor will find themselves declaiming those words – whether delivering Hamlet’s soliloquy or reflecting on the precarious career prospects of the thespian calling. If the answer turns out to be in the ‘not to be…’ direction then the follow-up question is what else might you be. And if you have a leaning towards high risk options you might select ‘become an entrepreneur’ as an alternative choice.
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Guest Post from Robyn Bolton |
“Is this what the dinosaurs did before the asteroid hit?” That was the first question I was asked at IMPACT, InnoLead’s annual gathering of innovation practitioners, experts, and service providers. It was also the first of many that provided insight into what’s on innovators and executives’ minds as we prepare for ...
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Guest Post from Shep Hyken |
Why do customers come back to the places where they love to do business? Our annual customer experience research ranked the top experiences that get customers to come back. They include:
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Guest Post from Greg Satell |
In his book, Thinking, Fast and Slow, Nobel laureate Daniel Kahneman explained that there are two modes of thinking that we use to make decisions, which he calls “System 1” and “System 2.” The first is more instinctual and automatic, the second more rational and deliberative. We need to use both to ...
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As 2025 continues, we hope your year is excellent so far. Please be sure and follow me on LinkedIn!
I hope you enjoyed this week's contributions from our guest authors. Future editions will arrive each Tuesday.
Please direct all speaking and workshop requests, commissioned writing inquiries, and podcast appearance queries to info@bradenkelley.com.
And, reply to this email if you would like to contribute articles to this newsletter.
Sincerely,
Your Host - Braden Kelley
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| Human-Centered Change & Innovation Weekly hosted by Braden Kelley, Seattle, WA, USA |
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