Welcome to the latest edition of Human-Centered Change & Innovation Weekly. It's time to announce the Top 40 Innovation Authors of 2025!
If you have a reaction to any of the articles, please go to it and leave a comment. We'd love to hear from you and start a dialogue!
If someone forwarded you this newsletter, please subscribe here. If not, please enjoy and forward it to your friends & colleagues and take our FREE Innovation Maturity Assessment.
|
|
|
|
Inspiration for this article came from a simple but powerful visual shared in a recent post by Hugo Gonçalves. The image illustrated the relationship between Future Thinking, Design Thinking, and Systems Thinking using a Venn diagram that placed Resilient Innovation at the center.
» Read the article |
|
|
|
Guest Post from Art Inteligencia |
As artificial intelligence and algorithmic systems take on increasingly consequential roles in our organizations and societies, a new challenge is emerging. The most dangerous systems are not necessarily the ones that make mistakes. The most dangerous systems are the ones that ...
» Read the article |
|
|
|
Most organizations measure revenue. Some measure profit. A growing number measure customer satisfaction. But very few measure revenue at risk — and almost none systematically measure experience-driven revenue leakage. The hard truth is this:
» Read the article |
|
|
|
Guest Post from David Burkus |
Progress is a powerful human motivator. But unfortunately, many teams mark progress only when projects are complete or big milestones are crossed. They don’t often celebrate small wins that build up to those big completions. But recent research suggests that ...
» Read the article |
|
|
|
Drum roll please… At the beginning of each month, we will profile the ten articles from the previous month that generated the most traffic to Human-Centered Change & Innovation. Did your favorite make the cut?
» Read the article |
|
|
|
Guest Post from Geoffrey Moore |
This week I have had conversations with executive teams of VC-backed firms working in three different regulated industries: Healthcare, Telco, and Financial Services. All of them reported that their sales pipelines were around 3X what they were a year ago. We didn’t dig into why, although I expect that it means the incumbent providers are under increasing ...
» Read the article |
|
|
|
Something fundamental has changed in how products are created. Artificial intelligence can now generate working software in minutes. Designers can move from an idea to a functional prototype without waiting for engineering. Engineers can generate interface concepts, user flows, and even ...
» Read the article |
|
|
|
Guest Post from Mike Shipulski
|
Sometimes your energy level runs low. That’s not a bad thing, it’s just how things go. Just like a car’s gas tank runs low, our gas tanks, both physical and emotional, also need filling. Again, not a bad thing. That’s what gas tanks are for – they hold the fuel.
» Read the article |
|
|
|
Guest Post from Shep Hyken |
Most of us learned the Golden Rule at a young age: “Do unto others as you would have them do unto you.” This is a perfect rule for business, and specifically customer service and customer experience (CX). It translates into treating customers the way you want to be treated. It makes sense … or does it?
» Read the article |
|
|
|
Guest Post from Greg Satell |
In 2004 I found myself running a major news organization during the Orange Revolution in Ukraine. It was one of those moments when the universe opens up, reveals a bit of itself and you realize the world doesn’t work the way you thought it did. What struck me at the time was that nobody with any conventional form of ...
» Read the article |
|
|
|
As 2026 continues, we hope your year is excellent so far. Please be sure and follow me on LinkedIn!
I hope you enjoyed this week's contributions from our guest authors. Future editions will arrive each Tuesday.
Please direct all speaking and workshop requests, commissioned writing inquiries, and podcast appearance queries to info@bradenkelley.com.
And, reply to this email if you would like to contribute articles to this newsletter.
Sincerely,
Your Host - Braden Kelley
|
|
|
|
| Human-Centered Change & Innovation Weekly hosted by Braden Kelley, Seattle, WA, USA |
|
|
|
