Welcome to the latest edition of Human-Centered Change & Innovation Weekly. It's time to announce the Top 40 Innovation Authors of 2025!
If you have a reaction to any of the articles, please go to it and leave a comment. We'd love to hear from you and start a dialogue!
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Every year, the Fortune World’s Most Admired Companies list serves as a masterclass in reputation management. In 2026, the stakes have shifted. We are no longer just looking at who can build a better widget; we are looking at who can navigate the “perpetual pivot.” » Read the article |
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Guest Post from Art Inteligencia |
For decades, the gold standard for understanding employee well-being or customer satisfaction has been the survey. We ask people how they feel, and they give us an answer filtered through their own biases, current mood, or what they think we want to hear. In the world of innovation, self-reporting is a lagging indicator — and a flawed one at that. » Read the article |
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Drum roll please… At the beginning of each month, we will profile the ten articles from the previous month that generated the most traffic to Human-Centered Change & Innovation. Did your favorite make the cut? But enough delay, here are January’s ten most popular innovation posts: » Read the article |
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Guest Post from David Burkus |
When we talk about building high-performing teams, we tend to focus on the stars — the A players. These are the people who turn heads, drive results, and seemingly do the work of ten. They’re the ones we spotlight in meetings, promote quickly, and praise loudly. » Read the article |
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Guest Post from Art Inteligencia |
For centuries, the fundamental constraint of innovation has been the static nature of matter. Once a piece of steel was forged or a plastic mold was set, its physical properties—its stiffness, shape, and conductivity—were locked in time. In 2026, that boundary is evaporating. We are entering the age of Digital-Physical Hybrids, where the physical world is becoming as iterative and agile as ... » Read the article |
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Guest Post from Geoffrey Moore |
Readers of The Infinite Staircase (who are not many but whom I highly esteem) will know that it describes reality as constituted not of two but rather of eleven separate levels. At the bottom of the staircase is physics, all matter, no mind. At the top is theory, all mind, no matter. But there are nine layers in between, and ... » Read the article |
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Guest Post from Mike Shipulski
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It’s one thing to listen to what your customers are saying when they reach out to you directly through calls, emails, texts, or direct messages. But many customers prefer to “go social” and comment on social media, review sites, and online forums. So the question is, “Are you listening?” » Read the article |
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Guest Post from Shep Hyken |
More and more, brands are starting to get the chatbot “thing” right. AI is improving, and customers are realizing that a chatbot can be a great first stop for getting quick answers or resolving questions. After all, if you have a question, don’t you want it answered now? » Read the article |
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Guest Post from Greg Satell |
The social psychologist Jonathan Haidt developed the metaphor of the Elephant and the Rider to describe the relationship between our emotional and cognitive brains. While the rider (representing our cognitive brain) may feel in control, it is the elephant (our emotions) that is more likely to determine ... » Read the article |
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As 2026 continues, we hope your year is excellent so far. Please be sure and follow me on LinkedIn!
I hope you enjoyed this week's contributions from our guest authors. Future editions will arrive each Tuesday.
Please direct all speaking and workshop requests, commissioned writing inquiries, and podcast appearance queries to info@bradenkelley.com.
And, reply to this email if you would like to contribute articles to this newsletter. Sincerely, Your Host - Braden Kelley
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| Human-Centered Change & Innovation Weekly hosted by Braden Kelley, Seattle, WA, USA |
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