Welcome to the latest edition of Human-Centered Change & Innovation Weekly. Have you checked out the Nine Innovation Roles Quiz yet?
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Hot Take: The corporation may not disappear. It may shrink. For decades, enterprise growth has been inextricably linked to headcount. The dominant narrative surrounding artificial intelligence — the “Hard Landing” — paints a dystopian picture of mass white-collar unemployment, displacement, and economic stagnation. But this view suffers from a lack of ... » Read the article |
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Guest Post from Janet Sernack |
Being consciously innovative involves expanding your awareness and opening your heart and mind to disrupt habitual feelings and thinking, allowing for deeper, more holistic decision-making and innovative problem-solving. It allows us to play in the space of possibility by cultivating consciousness – illuminating the state of being aware of your surroundings, internal thoughts, and ... » Read the article |
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Guest Post from Robert B. Tucker |
SpaceX’s early success, despite three rocket failures, exemplifies how embracing setbacks as learning opportunities drives innovation. Elon Musk fostered a culture of rapid “test, learn, redesign,” where organizational risks, not individual blame, fueled progress. This approach, contrasting with the common fear of mistakes, allowed SpaceX to overcome ... » Read the article |
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The silent killer of modern businesses isn’t a flawed product; it’s a friction-filled experience that slowly alienates customers without management ever realizing it. Companies often pour millions into product development, marketing campaigns, and sales pipelines, only to watch customer loyalty bleed out through a thousand ... » Read the article |
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Guest Post from Geoffrey Moore |
As companies move from experimenting with GenAI to deploying for real ROI, executives should plan for three phases of development along the following lines: » Read the article |
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Guest Post from Mike Shipulski
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When you see emergent behavior that could grow into a powerful new theme, it’s important to acknowledge the behavior quickly and most publicly. If you see it in person, praise the behavior in front of everyone. Explain why you like it, explain why it’s important, explain what it could become. And as soon as you can find a computer, send an email to their bosses and copy the right-doers. Tell their bosses why you like it, tell them why it’s ... » Read the article |
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Most organizations plan for the future by extrapolating from the past. They look at last year’s revenue, last quarter’s trends, and last decade’s competitive dynamics — and build strategies that assume tomorrow will be a more advanced version of today. For much of the 20th century, this approach worked reasonably well. In an era of accelerating technological disruption, shifting geopolitical structures, and genuinely nonlinear change, it is increasingly ... » Read the article |
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Guest Post from Shep Hyken |
I have good news. Calling customer support is getting better, even if you don’t notice it yet. Part of the reason you might think it’s not improving is that past bad experiences have left such a “metaphorical scar” that you avoid making the call for many reasons I’ll share in just a moment. » Read the article |
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As we celebrated the 250th anniversary of American independence, it’s a great time to remember that freedom plays an important role in human flourishing and innovation success. At the beginning of each month, we will profile the ten articles from the previous month that generated the most traffic to Human-Centered Change & Innovation. Did your favorite make the cut? » Read the article |
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Guest Post from Art Inteligencia |
For more than a century, progress in electronics has largely been measured by one characteristic: durability. We celebrate devices that survive drops, resist water, and continue operating for years. Manufacturers compete to extend battery life, strengthen materials, and increase product longevity because permanence has become synonymous with ... » Read the article |
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Guest Post from Greg Satell |
Shortly after I first arrived at college, my wrestling coach told my teammates and me that we would all be attending a freshman technique camp. It turned out to be something quite different than what I had expected. He didn’t teach us any advanced or esoteric method, but instead demonstrated the basics. » Read the article |
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As 2026 continues, we hope your year is excellent so far. Please be sure and follow me on LinkedIn!
I hope you enjoyed this week's contributions from our guest authors. Future editions will arrive each Tuesday.
Please direct all speaking and workshop requests, commissioned writing inquiries, and podcast appearance queries to info@bradenkelley.com.
And, reply to this email if you would like to contribute articles to this newsletter. Sincerely, Your Host - Braden Kelley
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| Human-Centered Change & Innovation Weekly hosted by Braden Kelley, Seattle, WA, USA |
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