Welcome to the latest edition of Human-Centered Change & Innovation Weekly. Have you checked out the Nine Innovation Roles Quiz yet?
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Change doesn’t fail because the technology is broken or the strategy is fundamentally flawed; it fails because organizations consistently underestimate the immense gravity of human fear. We are living in an era of unprecedented, continuous disruption where the rapid, omnipresent rise of Artificial Intelligence (AI) has magnified workplace anxiety to an all-time high. This paradigm ...
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Guest Post from Pete Foley |
The pejoratively named Gila monster is a protected and borderline endangered species that inhabits my adopted Southwest. It is the only venomous lizard in the USA, but while its venom can be deadly, human deaths are extremely rare. It’s generally a shy, slow moving creature that ...
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True innovation occurs when we challenge these deeply entrenched systemic flaws. This is precisely what unfolded when Sir James Dyson turned his attention to the British countryside. His entry into agriculture was not a billionaire’s ...
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Guest Post from Geoffrey Moore |
When tech strategist Geoffrey A. Moore penned this piece in the spring of 2024, the “top of the fourth inning” was characterized by the initial, frantic rush toward generative AI adoption and a baseline shift toward customer success. Two years later, as we navigate 2026, the game has rapidly intensified.
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Every organization rushing to deploy AI agents is making the same mistake: they are treating this as a technology rollout. It isn’t. It is a change management event — possibly the strangest one most of your employees will ever live through — and almost nobody is managing it as one.
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Guest Post from Mike Shipulski
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Bottom line growth is good, but top line growth is better. But if you want to grow the bottom line, ignore labor costs and reduce material costs. Labor cost is only 5-10% of product cost. Stop chasing it, and, instead, teach your design community to simplify the product so it uses fewer parts and design out the highest cost elements.
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Guest Post from Shep Hyken |
This article answers the question: Is it better to hire employees for attitude or for skill, especially in customer service roles? The old saying in business, when it comes to hiring people, is this: Hire for attitude, train for skill.
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Exclusive Interview with Eric Ries |
This candid, wide-ranging Q&A dives deep into what Eric Ries calls the “physics of organizations” — the hidden structural and financial forces that dictate whether a company thrives or decays over time. Moving past superficial business trends, the conversation tackles the intense psychological toll of entrepreneurship, the systemic flaws of shareholder primacy, and the historical reality of alternative corporate governance.
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Guest Post from Art Inteligencia |
A perfect storm is hitting the aging American energy grid. On one side, residential electricity costs are hitting historic highs as utilities scramble to fund infrastructure upgrades. On the other, the nation faces a massive, unprecedented surge in energy demand driven by the expansion of AI data centers — a technological race America must win to maintain global ...
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Guest Post from Greg Satell |
“Imagine, if you will, a factory as clean, spacious and continuously operating as a hydroelectric plant. The production floor is barren of men,” Fortune magazine declared in its November 1946 issue. Soon the world entered a new world of mass production and mass retail. Then came a green revolution, a space race, genomics, computers, the Internet and now ...
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As 2026 continues, we hope your year is excellent so far. Please be sure and follow me on LinkedIn!
I hope you enjoyed this week's contributions from our guest authors. Future editions will arrive each Tuesday.
Please direct all speaking and workshop requests, commissioned writing inquiries, and podcast appearance queries to info@bradenkelley.com.
And, reply to this email if you would like to contribute articles to this newsletter.
Sincerely,
Your Host - Braden Kelley
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| Human-Centered Change & Innovation Weekly hosted by Braden Kelley, Seattle, WA, USA |
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