Somewhere in your organization, right about now, a calendar invite is going out. The subject line says something like “FY27 Strategic Planning Kickoff,” and attached to it is a template. The template has boxes. The boxes are empty. Everyone will spend the next several weeks filling them in. I have nothing against boxes. I like boxes. But I’d like to make the case that the single most expensive moment in your planning cycle is ...
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Guest Post from Arlen Meyers |
Fostering bioimedical and clinical innovation will mean creating entrepreneurial universities with academic entities, like medical schools, that have entrepreneurial faculty that graduate all students with an entrepreneurial mindset. There are six (6) characteristics of the entrepreneurial mindset.
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Every statistician who just read that headline winced. Probabilities don’t go below zero, and they’re right. Hold that wince for a moment, because it points at something the whole conversation about superintelligence keeps skipping. If you haven’t run into the term, pDoom is the probability you personally assign to artificial intelligence ending ...
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Guest Post from Geoffrey Moore |
My colleague and social media maven, Rich Stimbra, forwards me news items that might spark a blog post, like the following a couple of years ago: "Meta has scuttled development of a high-end mixed-reality headset meant to compete with Apple’s Vision Pro starting in 2027, The Information reports, citing anonymous sources. Production cost was a primary factor, since ..."
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In most industries, a bad customer experience (CX) costs you a customer. In financial services and healthcare, it can also cost you an exam finding, a complaint to a regulator, or a line item in an audit report that someone on your compliance team now has to explain. That’s a meaningfully different kind of pressure, and ...
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Guest Post from Mike Shipulski
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Novelty, or newness, can be a great way to assess the status of things. The level of novelty is a barometer for the level of uncertainty and unpredictability. If you haven’t done it before, it’s novel and you should expect the work to be uncertain and unpredictable. If you’ve done it before, it’s not novel and ...
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Guest Post from Shep Hyken |
Sweetwater is an online retailer specializing in selling whatever musicians need, from instruments to audio equipment and lighting. In 1979, Chuck Surack founded the company in Fort Wayne, Indiana. It started as a mobile recording studio and over time, evolved into a retail business selling ...
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Guest Post from Greg Satell |
There’s a great, although perhaps apocryphal, story about Franz Kafka and a little girl. The relatively unknown author—he wouldn’t achieve great fame until after his death—met a young girl who lost her doll. Kafka helped her look for it, but to no avail. The doll was lost forever and the girl was heartbroken.
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Ready to take the next step?
Book a keynote speech or CX audit, commission a webinar or white paper, or setup a podcast appearance at info@bradenkelley.com.
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Sincerely,
Your Host - Braden Kelley
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| Human-Centered Change & Innovation Weekly hosted by Braden Kelley, Seattle, WA, USA |
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