Welcome to the latest edition of Human-Centered Change & Innovation Weekly!
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Guest Post from David Burkus
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Margaret Thatcher once famously quipped that “Being powerful is like being a lady. If you have to tell people you are, you aren’t.” As a leader, the same could be said about respect. If you wonder if you’re team respects you, they probably don’t.
» Read the article |
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Guest Post from Stefan Lindegaard
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The Insight: Viewing failure not as a setback but as a vital part of the learning process is a transformative approach for any leader. This mindset shift from fearing failure to embracing it as an opportunity can significantly ...
» Read the article |
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Guest Post from Mike Shipulski
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If you want to do a task, but you don’t have what you need, that’s waiting for a support resource. If you need a tool, but you don’t have it, you wait for a tool. If you need someone to do the task, but you don’t have anyone, you wait for people. If you need some information to make a decision, but you don’t have it, you ...
» Read the article |
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Guest Post from Robyn Bolton
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In 2020, the International Standards Organization, most famous for its Quality Management Systems standard, published ISO 56000, Innovation Management—Fundamentals and Vocabulary. Since then, ISO has released eight additional innovation standards.
» Read the article |
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Guest Post from Shep Hyken |
Whenever I get the chance to interview the CEO of a major CX company, I jump at the chance. I recently conducted a second interview with Alan Masarek, the CEO of Avaya, a company focused on creating customer experience solutions for large enterprises.
» Read the article |
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Guest Post from Greg Satell |
In 1993, when asked about his vision for the failing company he was chosen to lead, Lou Gerstner famously said, “The last thing IBM needs right now is a vision.” What he meant was that if IBM couldn’t figure out how to improve operations to the point where it could start making money again, no vision would matter.
» Read the article |
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As we pass the midpoint of 2024, we hope your year continues to be strong! Please be sure and follow me on LinkedIn!
I hope you enjoyed this week's contributions from our guest authors. Future editions will arrive each Tuesday.
Please direct all speaking and workshop requests, commissioned writing inquiries, and podcast appearance queries to info@bradenkelley.com.
And, reply to this email if you would like to contribute articles to this newsletter.
Sincerely,
Your Host - Braden Kelley
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| Human-Centered Change & Innovation Weekly hosted by Braden Kelley, Seattle, WA, USA |
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