Welcome to the latest edition of Human-Centered Change & Innovation Weekly and to the announcement of the Top 40 Innovation Bloggers of 2024!
If you have a reaction to any of the articles, please go to it and leave a comment. We'd love to hear from you and start a dialogue!
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Guest Post from Howard Tiersky
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Conversational commerce means interacting with your customer in an automated dialog via voice or text. Usage of voice-based conversational interfaces such as Alexa and Siri have been exploding for years. Meanwhile, over 100,000 active bots were created on FaceBook’s messenger platform during ...
» Read the article |
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After a week of torrid voting and much passionate support, along with a lot of gut-wrenching consideration and jostling during the judging round, I am proud to announce your Top 40 Innovation Bloggers of 2024:
» Read the article |
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Guest Post from Mike Shipulski
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All-or-nothing thinking is exciting – we’ll launch a whole new product family all at once and take the market by storm! But it’s also dangerous – if we have one small hiccup, “all” turns into “nothing” in a heartbeat. When you take an all-or-nothing approach, it’s likely you’ll have far too little “all” and ...
» Read the article |
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Guest Post from David Burkus
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Conflict on a team is inevitable. On diverse teams, where individuals come from varying backgrounds and possess differing opinions, those opinions will clash often in the form of disagreements and conflicts. Understanding the types of team conflict that can arise in a team setting is ...
» Read the article |
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2021 marked the re-birth of my original Blogging Innovation blog as a new blog called Human-Centered Change and Innovation. Many of you may know that Blogging Innovation grew into the world’s most popular global innovation community before being re-branded as ...
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Guest Post from Robyn Bolton
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“We identified four opportunities for market expansion, all adjacent to our current business, and entry into any one of them is almost guaranteed to materially grow our business. But no one is doing anything.” I wanted to be surprised. Instead, I sighed and asked the question I knew ...
» Read the article |
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Guest Post from Shep Hyken |
You can’t argue with the evidence. Being easy to do business with attracts new customers, keeps existing customers and gives you a competitive advantage. Consider what we learned in our customer service and Customer Experience research ...
» Read the article |
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Guest Post from Greg Satell |
All too often, we see change as a communication exercise. We think that if people really understood our idea, they would embrace it. In this view, bringing about change is really just a matter of messaging. Find the right slogan and deliver it in ...
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As 2025 begins, we hope your year will be most excellent. Please be sure and follow me on LinkedIn!
I hope you enjoyed this week's contributions from our guest authors. Future editions will arrive each Tuesday.
Please direct all speaking and workshop requests, commissioned writing inquiries, and podcast appearance queries to info@bradenkelley.com.
And, reply to this email if you would like to contribute articles to this newsletter.
Sincerely,
Your Host - Braden Kelley
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| Human-Centered Change & Innovation Weekly hosted by Braden Kelley, Seattle, WA, USA |
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